Wednesday, June 16, 2010

Cause Marketing

Many nonprofits use this format to reach people, and done well, it is a very good thing, but done to excess, it is a very bad thing.

This post from the Advertising Age blog looks at that.

An excerpt.

“Those of us engaged in cause branding in 2010 can't conceive of its demise. But as true believers, we also must avoid being naive about practices that can erode its effectiveness as a brand builder and a vehicle for societal change. A recent unscientific poll conducted here on AdAge.com asked for our collective opinions about whether or not cause marketing was doomed because of overexposure to the consumer. A wide margin of those who responded said consumer fatigue was going to happen. Are they right, or were they just the usual vocal minority of people who find it easy to criticize without offering suggestions?

“What I do believe consumers will grow tired of are product promotions that masquerade as cause marketing programs. Product promotions are designed to do one thing: Sell products. Simply adding a donation from the sales proceeds doesn't qualify as real cause branding anymore. Cause has to be about engaging the consumer beyond the sale of one product. Companies need to demonstrate that they care about the cause every day, not just the day of the transaction.

“Likewise, nonprofits need to be mindful of the types of corporate partnerships they pursue. While the money from a purely transactional cause-marketing program may be tempting, nonprofits should make sure the partnership makes sense. Is there a natural tie between the corporation and the nonprofit, or is it forced? Will the consumer remember anything about the cause once the promotion ends? And what will the money being donated specifically fund?

“When cause marketing is done well, no explanation is needed. The partnership instantly makes sense. The consumer is engaged repeatedly throughout the year. And everyone knows where the money is going and what it will accomplish. The true power and reach of cause marketing is missed if companies are simply slapping a nonprofit logo on a consumer product and thinking the consumer will remember them after the transaction is over.”