Sunday, March 7, 2010

Doing Good Can Be Bad

Unless you are really aware of what it is you are about to engage in--studying the terrain prior to engaging--is as eternally smart as is the age of the adage, “Look before you leap.”

This article from the Wall Street Journal looks at that wisdom in the philanthropic world.

An excerpt.

“When Kent M. Keith was a Cub Scout in the 1950s, he had a great urge to do good deeds and pile up merit badges. Was it altruism? Ambition? A chance to feel better about himself? Was he really making a difference?

“One day, his father set him straight. "Kent," he said, "don't help the old lady cross the street unless she wants to go."

“Kent Keith, now 61, is CEO of the Greenleaf Center for Servant Leadership, a nonprofit organization based in Westfield, Ind., that advises groups and individuals on practical and ethical ways of helping others.

“Most of us want to be effective, he says, "to make the world better. But before you help people, you have to ask them, 'What do you need? What do you want?' "

“Every day, we see reminders of the limitations, and even the dangers, of good intentions. In Haiti, U.S. missionaries who said they only wanted to save orphaned children ended up arrested on child-trafficking charges. In Asian countries hit by the 2004 tsunami, residents still shake their heads over the warehouses filled with unusable donations, including winter coats and stiletto shoes. And earthquake-ravaged Chile is sure to receive its share of "useless aid" in the days ahead.

“Closer to home, good intentions are often greeted cynically, or with indifference. In Hollywood, celebrities recently gathered to again sing "We Are the World," and much of the world yawned in response.

“In Chicago's City Hall, waterless urinals in a men's room were touted for saving 50,000 gallons of water a year per urinal. But without enough water per flush, the copper pipes corroded and urine collected in the restroom wall. The smell of urine spread through City Council chambers. Last month, amid snickering, the well-meaning conservation effort was abandoned, and regular urinals were reinstalled.

“The steady procession of such stories would have us believing the old axiom that "no good deed goes unpunished." How can we better calibrate good intentions in our own lives?

“The answer, from activists and academics who study the human impulse, is blunt. Throw out any ideas of winning praise for your work—be honest, most of us want to be stroked—and build up some armor to take hits. A growing field of organizations has sprung up to advise people looking to donate, time or money, to help potential donors achieve these steps.

"Throw away your assumptions about what people need," advises Tori Hogan, a 27-year-old activist who has traveled the world studying the effectiveness of aid programs. Beyond Good Intentions, the Cambridge, Mass.-based charity-watchdog organization she founded, posts videos on its Web site that evaluate aid projects.”